About Rob Riggle:

Comedian, actor and United States Marine Corps Reserve Lieutenant Colonel Robert Allen Riggle, Jr. was born April 21, 1970 in Louisville, Kentucky, to Sandra (Shrout) and Robert Allen Riggle, who worked in insurance. Riggle has amassed notable television credits and has also earned roles in many feature films, including The Lorax (2012) and 21 Jump Street (2012). After graduating from the University of Kansas with a B.A. in Theater and Film, Riggle joined the Marines and earned a Master's degree from Webster University in Public Administration. Riggle had intentions of becoming a Marine Corps pilot, but eventually left the military to pursue a career in comedy. A featured cast member on Saturday Night Live (1975) during the 2004/2005 season, Riggle then joined Comedy Central's The Daily Show (1996) in 2006 as a correspondent. Riggle's numerous television appearances, including credits on Arrested Development (2003), Chappelle's Show (2003), 30 Rock (2006) and The Office (2005) would lead to big-screen roles in Step Brothers (2008), The Hangover (2009) and The Other Guys (2010). When he is not on set or traveling across the United States performing stand-up comedy, Rob Riggle lives in Los Angeles.

Bio source: IMBD

Transcript:

Question: Can you tell us a little about your background and how you got to where you are today?

Rob Riggle: I was born in Louisville, Kentucky, I only lived there for two years, so I don't remember anything about it. That's where my dad was working at the time. And then we transferred to Kansas City, which is what he wanted because his extended family was in Kansas City. So that's where I grew up. Kansas City, Overland Park, Kansas to be specific, and I had a wonderful childhood. My mom was a school teacher. She taught seventh and eighth grade English and reading my dad sold insurance for Washington National, group insurance to teachers unions and companies and things like that. And me and my sister, we had a wonderful life. My uncle had a lake house at the Ozarks, we used to go down there. Matter of fact, that's probably where I did my first taste of of entertaining and show business. We go down the lake and me and my cousins would put on shows for the adults, sketch shows, you know, whatever, you know, silly stuff, like putting your arms out behind someone else's face, you know, just goofy stuff, but we pass the hat after the shows. And you know, the adults would throw in quarters and stuff. And we did that every week into the summer and then at the end of the summer, we'd go down to Bagnell Dam, or Dogpatch. And we'd, spend all the money we had made on go karts and waterslides, miniature golf and whatever else. So that's probably my first days to show business. But you know, I went to Shawnee Mission South High School, played sports. Back in the 80's it was all seasonal. Sports. You know, you played football in the fall basketball in the winter baseball in the spring and golf in the summer. And that was it. Then I went to the University of Kansas, KU, after graduating from Shawnee Mission south and studied there and while I was in undergrad at KU, I had a friend who had joined the Marine Corps through the officer candidate program, the PLC program. And so I said, Okay, well, that's that's, that sounds interesting. And my grandfather, who owned farm down in mid Missouri, and was in the Eighth Army Air Corps during World War Two, He said, If you want to learn how to fly, I'll help you do that. So I said, Sure. Yeah. So while I was in college, I got my pilot's license now used to fly a little Cessna all over Kansas, Oklahoma, Missouri... anywhere, you know, I'd just fly everywhere. And, and then I went in and got a guaranteed flight contract with the Marine Corps. So that's kind of how I ended up going to the Marine Corps. Even though I was a theater and film major. I still was able to do that and I always wanted to do that I always wanted to serve. I'm kind of a patriotic guy. It was something that was an itch that I definitely wanted to scratch. I didn't know when or how, and it unfolded itself before me.

Question: Where were you stationed?

Rob Riggle: I was stationed everywhere in the U.S. Quantico, Virginia, Pensacola, Florida, Corpus Christi, Texas, briefly in Indianapolis and then on to North Carolina, Second Marine Airwing, Third Battalion, Eighth Marines, Second Battalion Second Marines. So I, you know, I got to serve on the east coast and ended up going to New York City- my last active duty station. And that's when I started pursuing comedy and acting. I always wanted to do comedy and acting as well.

Question: So how did you how did you transition into a paid gig?

Rob Riggle: Yeah, well, that's a long painful grind. It really is. And when people come and ask me, you know, young actors, young people who are interested in comedy and acting, you know, they want to know the path and how did you do it? And I get that I understand it. I wanted to know, too, when I was starting out, they just don't always like the answer. The answer is if you're gonna choose a life in the arts, you got to count on 10 years of grinding 10 years of pain. 10 years of being told no, 10 years of being judged and not being judged. Well, it's a little bit of a pain, but if it's what you got to do, if you can't imagine doing something else, if it's a calling, if you will, you'll do it. It took me seven years to get my first big break. But 10 is about the average. And in that 10 year window, right around 8 to 10 years, you'll start to see opportunities if you have talent, if you're you know, if you're good at what you're doing, and this is the good thing about comedy, people let you know right away if what you're doing was working or not. If you got up for seven years in a row and just bombed every night, maybe you ought to look at that. Maybe that's something to consider. But if you get up and you're getting traction, and people are responding to you in a positive way, and people are liking what you're doing. Well, maybe you're on the right track, maybe you're doing what you should be doing. And then like any anything you do in life, the more time and energy and passion you put into it, the better you're going to get, the more you're going to learn, the more opportunities you're going to have. And so I was very fortunate, I studied at the Upright Citizens Brigade in New York City, and I had some of the best comedy and improv teachers in the world in my opinion. Amy Poehler, one of one of the great comedians on SNL, Parks and Rec and movies. And she's just amazing. She was one of my teachers I eventually ended up teaching at the Upright Citizens Brigade as well as performing on their Herald teams and doing other shows for them- sketch shows. And then I got opportunities, the Saturday Night Live came down and watch the show that I was in and I got an invitation to audition, which is hard to get. And that year, I was the only guy hired. So it was it was quite an honor. Because the audition process is tough. I wasn't there very long, but that's okay. Because I had proved something to myself and that was very important to me.

Question: Did that alumni group that open doors for you?

Rob Riggle: No, it didn't open doors for me but being on the show, definitely did- not the individuals necessarily but, because right when I left Saturday Night Live, the Daily Show called me and said we're having auditions because you know Corddry and Ed Helms have left the show. So we're looking for two new correspondents. And they hired me and John Oliver in that time. I don't know how I would have got that call, but for the fact that I had just been on Saturday Night Live, but I still had to go in and sing for my supper, I still had to go into an audition and get, you know, earn the gig, so to speak. And then once you're on the show, it's a six month probation, you know, you're not, it's not like you're in is done. You know, I had to I had to prove myself for the first six months just to get another six month extension. So the first year I was on the show, I'd got an apartment off Craigslist-a little studio that I could stay in and kept the family back home, because I was like, no point moving out if I'm going to become moving back in six months, there's no job security.

Question: How would you compare the television & film, is it a fair comparison?

Rob Riggle: I don't even know if it is a fair comparison because they are different. They're different in many ways. Sure, it's acting, sure it's in front of a camera. But the, the scale is different. The the energy snd vibe are different. The stakes are a little higher with film because that's going to last forever. I've done multiple episodes of multiple TV shows and unless you looked on my IMDB page you would know about them because if they're a little more disposable, whereas film, you know, people come up to me Every day and quote lines that I've said in films to this day, and they really, you know, those are films like 12 years old.

Question: What's been your favorite film?

Rob Riggle: I had a lot of fun, like just fun on Stepbrothers. Because we all came from improv and sketch backgrounds. Will Ferrell's an improv sketch guy. Adam McKay came from improv and sketch. John C. Reilly is a sketch comedian. Everybody just had that sketch and improv kind of energy. So we did a lot of improvising in the movie. And if you look at the deleted scenes, you'll see how much stuff was left on the cutting room floor. We would do you always do it as scripted the first take because that's what the studio paid for and you need to be able to deliver that. And then you do it once with notes from the director as scripted. And then we would do like five takes of improv- improvised scenes, so long as you stay on track, you know, go off the rails, if you keep the story moving forward. has a good chance to still be in it. And if it's funny, funny funny, and so we would just crack each other up. We were laughing we were breaking a lot. And that's rare. So that was a lot of good energy. Hangover and The Other Guys were also really fun, 21 Jump Street was a blast. Lots of be grateful for that in that area.

Question: So I want to jump over to some of the causes in life have you hit you have some charity events that you do. Which areas are you working in to make a difference?

Rob Riggle: For me, I tried to do things that are very close to my heart. So I I hosted a charity event in Kansas City for Children's Mercy Hospital. It was called the red hot nights. It's their big winner of Valentine's Day fundraiser. And it was great. We raised a lot of money, I was kind of telling corny jokes but it just didn't fit that well for me. But they were very smart. They took me on a tour of the hospital. And at the time, I had a one year old and a five year old child of my own. And I met the doctors and the nurses and I saw the patients and I saw the parents of the patients. And it just it, it grabbed me by the heart. And I was like, Well, I'm in, you got me. But I'm going to come up with my own thing. You know, because I don't want to I don't necessarily want to host that thing again. Let me come up with my own thing. And but they were so smart to take me on a tour and just show me the good work they were doing. Because I saw them do an open heart surgery on a nine day old baby. You know, the heart was no bigger than my pinky nail. And yet with the new technology they have they were able to save this child's life. And this child's going to go on to have an amazing life whereas maybe two years prior to that, that child doesn't live. Well, that's all I had to hear and I'm like, well, then we got to do more, and they don't turn any child away. And for a lot of families in rural Kansas, that's a big deal. So I was in, because you got to do something if you can. And so that was it, And then being a veteran of the Marine Corps and serving overseas- you know, I served for 23 years, I retired as a lieutenant colonel in the Marines has served in Afghanistan twice as served in Liberia. I served in Kosovo. You know, I've been forward deployed and I have a lot of veterans organizations that I believe in that I support. So I do a veterans charity as well. So it's got to be something that resonates with me something that I believe in for my charity stuff, but that's also the good that we do in this life. And you've heard all these phrases, these are all the clichés but they're there for a reason. If you have you been given much, much as expected. And it's, you hear that and it resonates because it's true. And it's as it should be. So count me in.

Question: What do you want to be known for in life?

Rob Riggle: A good father, a good husband, a good friend, that's good enough for me.


Alan Can you tell us a little about our background? Ron I spent over 30 years in long term care and assisted living facilities. I worked for Sutter Health for a number of years, I've run transitional care centers as a chief operating officer for nine skilled nursing and three assisted living facilities. So I've had a wide background in in long term care and healthcare. Alan What is it Chief Operating Officer do? Alan I acquired facilities I had over 900 employees that we managed, making sure they have the right benefits, retaining people, training people, hiring administrators to run our facilities, Alan Were you will you growing during this time? Unknown Speaker We acquired three, three assisted livings and in Maryland we acquired a skilled assisted living combination facility. Alan It must be kind of hard combining businesses together like that. Unknown Speaker Well, actually, there's synergy because you have the assisted living they're and either more independent, have their own apartments with needing lesser care, but as they progress and need more care then they could go into the skilled nursing, and vice versa, if someone broke hip, they could then go back to their apartment once they were rehabbed and enabled to return to the lower level. Alan So coming out of school, did you always know that you are going to be the Chief Operating Officer? How did you how did you progress to get to that point? Ron I was in Business Administration and three of my best friends wanted to become CPAs like you. And I said, No, I really like working with people. So There was a new program in Health Administration, and everything I'd taken so far transferred into that. And so I earned my bachelor's and Health Administration. And then I went on to earn a MBA through Golden Gate University in Health Administration. I then became as an assistant administrator in a skilled nursing facility, I went through the training to become an administrator. It takes 2000 hours, you have to go through 2000 hours and pass a state and national exam to become a nursing home administrator. Alan So you're certified then. Ron I'm a licensed nursing administrator. Alan And when a name when you did that, you mentioned Maryland, did you do everything in the same state? Did you move around? Ron I actually began in the Napa Valley. And then I moved down to the Monterey area. The company I worked for just happened to have most of their facilities in California, but they built a brand new facility in Maryland, and then we acquired a facility in Maryland. Alan Does that certification transfer over to different states or do you have to re-certify? Ron I wasn't actually running the facilities. So we hired administrators that would run those facilities who are licensed in Maryland. Alan In looking at the landscape of changes and we've seen the Obamacare than the reversal and you know, the whole healthcare industry, what do you see things going right now? Ron All I know in healthcare is it's always changing. You know, I used to say, it can't get any worse and every year it became more complicated and more difficult to run. Health care the cost are out of control. We need to find some way to provide care at lower cost levels. I worked Sutter for 10 years. I ran their Transitional Care Center up in Sacramento. And that was, you know, their mantra, how do we continue to lower cost and cost of just continue to go up? Alan At the same time, we're looking at cost reduction. We're also looking at an influx of baby boomers coming into the system. Ron Yeah, there's actually 10,000 turning 65 every day in the United States. So the baby boomers are going to have a huge impact on health care. In fact, about 80% of the dollars are spent on people in their last two years of life. Alan So first of all, what is Medicare and why should we care about it? Ron Well, it's a hot topic right now, you know, they're talking about Medicare for all. And so it's amazing that Medicare is for those over 65. But it's the most complicated health plan out there. You have your Medicare A, B, C, and D. You have plans A through N, and so most seniors when they get to that point they have no clue. What do I do? There's Medicare supplements, there's Medicare Advantage plans out there that are run by private insurance companies. So Medicare, if you've worked over 40 quarters in and paid in taxes for over 40 quarters, you qualify for Medicare Part A. So there is no premium for Medicare Part A. Medicare Part A covers your hospital services, skilled nursing and home care. And then we have what's called Medicare be and Medicare be you pay a premium, a monthly premium. And that can range from $144 all the way up to just under $500 depending on how much money you make. And so that's for your doctors, your lab, your X ray. So it's anything outside the hospital, and then you have what's called Part D, which is for your prescription drugs. And then there's Part C, which is the Advantage plans and that's where the government contracts with insurance companies. They manage your part A, B, and C. So that's where you need to find an expert who can actually talk to you about Medicare and find plans at work, not only for your budget, but also what are your health needs? What type of medications are you on? What type of health issues do you have? And then we can find and locate plans that work best for those individuals. Alan So if you're a Over 65, you want to really drop the other plans and let's go on Medicare, or should we go to you first? Ron I would talk to an expert, someone who knows the ins and outs of Medicare. The pricing is based on geographic areas, the government has set the plan. So like a Plan G or Plan F that you'll hear about, those are all the same plans, but the your price range can range from- for example, I just turned 65. I got a plan that was 117 a month. But I could have paid $300 a month for the same plan, but it would have been with a different insurance company. So that's the advantage of going with an independent broker who represents all the major companies that are in the area. And then you can find the plans that best meet your needs. Alan And Medicare, I have to pay into that right? Ron You have to work your 40 quarters or basically 10 years and have paid taxes into the system. Alan Doesn't matter how much tax I paid? Ron No Alan So for somebody's getting ready to retire, that don't retire until you've worked 40 quarters before you reach 65. Ron Or you can if you work 30 quarters but you're gonna have to pay a premium, and it's about $300 a month. So you want to reach your 40 quarters. So part A is free, part B, you do pay a monthly premium on that. And that goes up every year. As well as the part D. Alan There are some provisions for some individuals not 65 that can draw on medicare, What are those circumstances? Ron Those are people with end stage renal disease and people on disability. So if you're on disability, you can also qualify for Medicare if you've been disabled for over 24 months. Alan Now, there is some misunderstandings about what Medicare provides for and what they don't provide for what is the biggest misunderstanding Ron The biggest misunderstanding is that Medicare will pay for long term care. I had a lot of people come to my facilities thinking hey, Medicare gives me 100 days of coverage and they find out that only when they're on skilled coverage. Which would be IVs, receiving physical therapy, they get, they could actually get those days. So, yes, you can get up to 100 days, but many people only get a few weeks. And then after that it's all out of pocket. And a lot of people are surprised at the cost of long term care. Here in San Francisco or San Jose, to be in a skilled nursing facility, it's running about $130,000 a year. And if you want a private room, it's about $150,000 a year. So you can see how quickly people can drain down their assets. People work all their life to to put money aside and build this nest egg to retire off of. And if you have someone in a nursing home for three years, which is the average, that's almost half a million dollars. And what people don't realize is 70% of all people over 65 are going to need some type of long term care in the future. Now most I want to go into a nursing home. So fortunately, there are a lot of us options, there's assisted living now, we have some adult daycare centers. And then you can actually have people come in and provide either chore workers or some type of a CNA or nurse who can provide four hours, five hours, whatever you might need in a day. But that's running around 50 to 60,000 a year to have a chore worker come in and take care of you. If you want to nurse it's going to be closer to$80,000-$90,000. Alan From a family standpoint, often with aging parents, you never know the right time, or how you do this. We go through life once and you suddenly realize that mom or dad can't take care of themselves. What advice would you have for them? Who do they need to consult? Ron Great question. You know, I worked in nursing homes. I don't want to spend the last days of my life in the nursing home, if I need to, that's great. But I'd like to keep people on the in their homes as long as possible. So this needs to be like you said, a family decision. You need to sit down and talk to your family. How are we going to do this? The first thing I recommend is you need a plan. What is your plan? If you have a spouse or children that are willing to provide care for you? Great, but that's a rarity nowadays. My children live in five different states, I only have one that's in the state. So I can't rely on my, my children. And then a lot of spouses say well, I'll take care of my my husband Well, okay, so you're in your 80's have your spouse lay down on the floor and get them up off the floor. My father in law had that issue, his wife fell, he couldn't get her up off the floor, and that's when they decided, hey, we can't stay in her home any longer. So they both moved into an assisted living until he passed. He was there about a year and a half and she's still there. It's been about five years now that she's been in an assisted living facility. So an assisted living facility is gonna run around. $75,000 a year here in the Bay Area, if you move to other parts of the state like Sacramento, where she's at, it's going to be around $50,000-$60,000 a year. So there's things to consider, you know, you can actually go to different states that are cheaper, closer to your family, and a lot of times they're than here in the Bay Area. So you need a plan. There are a lot of options out there. Alan How does a the person contact you for more information on your services? Ron I have a website which is TheMedicareXpert.com, also my phone number is 510-894-3137. Alan Can you walk me through your process on how you woul advise me on an insurance program? Ron I'm an independent broker. So I work for my clients. I don't work for a company. I represent the major companies and that's what I do. I pick the top companies the best coverage and so we find out about you. What is it you're looking for? What do you need? How do we best meet those needs for you, you may have some health issues, you may have some prescription drugs you're on. And we can actually type that into my computer programs, and it tells me what's available in your geographic area. And then what gives you the best coverages. We also look to see what doctors you use. And we try to keep your doctors and include those in programs that will cover the your doctor. So you can stay with your current physicians. So that's how I work. My services are free to do an evaluation for those looking to get on Medicare. And, you know, there's certain windows and time frames that you need to be aware of to make sure you're, you're taking advantage of those. Same with long term care. There are windows when it's best to get long term care. And that is when you're young, and when you're healthy, because when you're no longer healthy, I can't get you covered. So there's kind of a sweet spot which is between 50 to 65. That are the best times to apply for long term care coverage. There are actually three different types of coverage Now, what is the traditional long term care, which is like your auto policies or your home policies, it's a pay as you go. But it's a use it or lose it type plan. We have other plans that are linked to life insurance products. And that gives you a death benefit. But it also gives you a living benefit. So if you have a cancer, stroke, you need to go into a skilled nursing facility, you can draw down some of those funds and use that to prepare to pay for your care. And then there's what's called a hybrid plan and the hybrid plans is built also on long term care and annuity plans. And basically, if you have $100,000, you want to put down for care, it'll give you a multiplier of that. So you can maybe get $300,000 that's available for care in the future. And it's all based on age, health and those type of things. So the healthier you are, the younger you are, the better coverage I can get you. Alan What about MediCal, did you deal with that? Ron I did as an administrator, because 70% of my population was on MediCal. The problem with MediCal, it's you have to be impoverished, you basically have to spend down your assets, you can't have more than $2,000 in your account. And you have what's called share of costs that you pay every month. So if you're getting a Social Security income or a pension that goes first and you get $35 for your incidentals. So basically, not only does it limit the types of care you can get, the only one that will provide care right now is your nursing homes and there is some in home support services. But it limits the type of facilities you can go to. Assisted living is all private pay so or you need some type of insurance to cover that. So if you want the type of care you want, if you want the level of care you want or the facility you want, it's best to plan now and have some plan in place. The other thing with MediCal is that the They can actually go back after you pass away, and they can attach and take the money back from your home. And there's actually some states that are actually going after their children to pay for the care for their their parents. So as more and more states get into trouble, because a lot of them are having trouble funding Medicaid in their states, they're going to be looking for ways to take some of that money back. And so my recommendation is, it's best to have a plan. My mother always used to say if you fail to plan, you plan to fail. And the last thing you want to do and when you get to that point is limit your options and or not have any options. Alan One more time, how does a the person contact you for more information? Ron TheMedicareXpert.com or give me a call at 510-894-3137. Transcribed by https://otter.ai


Alan

I'm visiting here today with Steven Cupps, he is the head of Business Development for Ellipsis Health. Welcome to today's show.

Steven Thank you so much for having me.

Alan

So Steven, I'd like to hear the background of how you got to the position that you're in today. What led up to this?

Steven

Behavioral health has always been a passion of mine. If you think about the entire ecosystem, and in healthcare, it's really the biggest unmet challenge today. And so what we're doing at ellipsis is we're harnessing the power of voice. What we're using right now to communicate, and our algorithms turn that scalable, consistent, vital sign for depression and anxiety.

Alan

That's a big area, depression and anxiety. How do you differentiate yourself from others in this world, because there's a lot of a growing need for that area?

Steven

Here's the story behind the company. My CEO, Mainul Mondal and his co founder, Dr. Mike Aratow, we're hanging out in a hospital. And what they notice was voices everywhere. Every doctor today uses voice. That's how you communicate, you know how you're feeling? What's wrong with you, all these different pieces, right? Similarly, it's what we do whenever we talk with any loved ones, you know, you pick up the phone, and you can immediately tell how your loved one is doing. But for all that rich information, it was only being captured analog. It's only what the doctors hearing and what they choose to write down. And we knew that there was a huge amount of signal and information. So we decided to move into that space. And why depression and anxiety? The reason why is because it's one of the biggest disease burdens in the world. If you look across the US, about 8% of individuals have a major depressive disorder in any given year. And if you add in anxiety you get close to 20% of the population. But you know, for cardiovascular disease, we have a blood pressure cuff. for diabetes, we have blood sugar readings, but we don't have anything for depression or anxiety. And so we saw that need and we saw that the technology was coming along so we decided to move into that space.

Alan

Can you pinpoint the cause of depression and anxiety statistically to say it's primarily caused by this as a chemical imbalance? Is it levels of uncertainty in the world we live today? What is it typical clinical patient like that your trying to address?

Steven

The thing with depression and anxiety, right? It's a disease, it's a imbalance within the brain. And that's one thing you asked earlier on how we differentiate ourselves. We're not looking at mood, we're not looking at happiness, sadness, anger, we're looking at clinical depression and clinical anxiety. And there are features of speech that come into play. So for example, with depression and anxiety, individuals who are depressed will use "I" and "me" more often than individuals who don't. Speech is just beautiful because it's one of the most complex systems that we have in the human body. And it's immensely conserved across populations. So speech is what makes us human, everyone who doesn't have a terrible disability, has speech on some way of being able to communicate. And it's something that actually contributed to how we evolved into homosapiens.

Alan

What is your process?

Steven

So the the first piece of that process is how do we get the speech? It's actually very easy. It's very similar to what you and I are doing today. So we have a system and it asks whether on an app or a computer, we ask the patient and user questions, how's your day? How are things at home, How are things at work, we want people to open up and kind of wear themselves on their sleeves when they're talking to our system. We only need two and a half to three minutes of speech, on average people speak to our system for eight minutes. And once we get that, we run it through our algorithms to get that consistent, vital sign. Now, how do doctors and everyone else use it? We use it to close to really big gaps in health care. The big question that I always think about is, in the US for behavioral health conditions, it's 11 years on average, between onset of symptoms, and the individual actually gain treatment. Why is that? It's not that we don't have effective treatments. It's that we don't have a good consistent, scalable way to identify people who are at risk. And we don't have any feedback for doctors so that if you're a psychologist or a psychiatrist, or a general practitioner, and you want to know how your patient's doing, you know, for a diabetic you have blood sugar, but for depression right now you don't have anything. So our clients are rolling this out in two ways. The first is that upfront screening part. So our vision is just like, every time you go into a doctor's office, you get a blood pressure reading, you will also get a depression and anxiety screen through the Ellipsis. Similarly, if you're under treatment, or at severe risk, think about a woman who's just given birth or individual who's just had severe surgery. And we know statistically that those individuals are at risk, right? If they were at risk for heart disease, you'd measure their blood pressure on a weekly basis. So what you do with them is you have them speak to our system on a weekly basis so that their care team can understand how they're doing and step in early before it becomes a crisis.

Alan

In this solution, are you looking at a technology and automation or is it always going to be a human touch where they come, talk and then the communication is unanalyzed?

Steven

We're starting to experiment more into that space. So there are a few things kind of in the hopper that that will be coming out later this year. But the one thing that we really believe in is health care across the US is different. There is no one size fits all. And so what we always do with our organizations, whether it's a national insurer or a local hospital system, is understand what's the right workflow for them, because if it doesn't fit into the workflow, it's going to get rejected. And so we've had, you know, very large insurers say, How can we use this to better direct people to the right resources, whether that's in person telehealth, digital coaching, there is a wide variety of new interactions. Similarly, we've talked with individual providers who are thinking about how do I use this to better understand who is the most at risk and who is actually doing pretty well.

Alan

How does a person learn more about you or find you if they want to inquire about servces?

Steven

We can be found online. That's kind of our portal. We've started leaving stealth mode earlier this year. They can also reach out to me at Steven@ellipsishealth.comTranscribed by https://otter.ai

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